Last updated: 16 September 2026
Information we collect
We collect information you provide when creating an account, placing an order, saving a delivery address, submitting an enquiry or contacting support. We also process basic technical and usage information needed to operate, secure and improve the marketplace.
How we use information
- To provide accounts, checkout, delivery, order and support services.
- To prevent misuse, diagnose problems and protect the marketplace.
- To communicate about orders, requests and important service changes.
- To understand and improve catalogue discovery and customer experience.
Sharing
We share only the information needed by service providers and marketplace partners to fulfil orders, deliver products, process enabled payments, provide support or meet legal obligations. We do not sell personal information.
Retention and security
We retain information for as long as needed for the purposes described, including operational, legal and accounting requirements. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices
You can update account details and saved addresses from your account. For access, correction or deletion questions not available there, contact us.